Syed Kawsar Raza

General Manager, Operations

Mumbai, IN.

About

Strategic telecommunications leader with nearly two decades of progressive experience in operations, content partnership, and go-to-market growth in the Indian telecom sector. Currently serving as General Manager at Vodafone Idea Limited, leading operations and growth strategies in VAS, partnerships, content & OTT services.

Work

Vodafone Idea Limited

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General Manager – Operations

Mumbai, Maharashtra, India

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Summary

Leads operations and strategic initiatives including value-added services (VAS), OTT partnerships, content & growth strategies in a challenging pan-India telecom environment.

Highlights

Spearheaded operational initiatives across VAS, content partnerships, and OTT delivery to foster customer retention and incremental revenue.

Aligned operations with growth strategies and vendor management in a merged Vodafone‑Idea context.

Vodafone (India)

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Assistant General Manager – Operations

Mumbai, Maharashtra, India

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Summary

Managed operations and implementation of marketing & content strategy before the merger with Idea.

Highlights

Oversaw pre‑merger operational frameworks and cross‑functional collaboration.

Vodafone (India)

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Senior Manager – VOD Content & Strategic Partnerships (OTT)

Mumbai, Maharashtra, India

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Summary

Directed content and strategic partner engagement for video‑on‑demand and OTT platforms.

Highlights

Launched and scaled OTT content & VOD partnerships to enrich subscriber engagement.

Negotiated and managed vendor relationships and partnerships to optimize monetization.

Education

Indian Institute of Management, Calcutta

Kolkata, West Bengal, India
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MBA Economics, Finance, Marketing

Symbiosis Institute of Management Studies

Pune, Maharashtra, India
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Postgraduate (PGDM or equivalent) Finance

Skills

Business Strategy & Growth

business strategy, growth strategies, new business development, strategy, management.

Marketing & Product

marketing strategy, product management, product marketing, content marketing.

Telecommunications & VAS

telecommunications, VAS, mobile marketing, OTT, connected tv.

Partnerships & Business Development

partnership marketing, key account management, outsourcing, vendor management, relationship management.

Analysis & Risk

business analysis, risk management.

Leadership

team management, general management.